Shipping and Production

Use this page for a quick overview of DeskNeko shipping, production, and order-help routes. Checkout remains the source of truth for the final shipping options, currency, taxes, and delivery cost for your address.

Production and shipping

Many DeskNeko items are made after ordering. Product pages show the options available for the item you are viewing, and checkout shows the final shipping choices for your destination.

Folded and rolled Mahjong mats

Some Mahjong mats can be shipped folded or rolled depending on the selected size and shape. When rolled shipping is available, the product page and cart show the option before checkout.

Need help with an order?

For tracking, delivery questions, or anything that needs a real person, visit Track Your Order or Order Help.